See How HCL Unica+ Journey Helps Teams Orchestrate the Next Best Experience
Book a personalized demo to see teams design, orchestrate, and optimize omnichannel customer journeys.
Orchestrate Every Journey from One Connected Canvas
HCL Unica+ Journey designs, adapts and executes omnichannel journeys with the Journey Agent turning a plain-language brief into a live canvas in under an hour.
In this HCL Unica+ Journey demo, see how you can:
- Build the full journey canvas instantly using Journey Agent with a single click
- Orchestrate across email, SMS, WhatsApp, push and RCS from one canvas
- Track any individual audience member's path through a live journey
- Adapt live journeys based on customer digital body language and real-time signals
- Measure journey performance by audience state with goal-linked insights
What to expect in your HCL Unica+ demo?
A focused HCL Unica+ walkthrough built around your marketing goals, showing how to move faster with connected data, MaxAI, decisioning, and execution.
Why Enterprise Marketing Teams Choose HCL Unica+
Flexible Deployment
On-prem, private cloud, or hybrid with full control over data residency.
Governed AI
Auditable, explainable, human-in-the-loop AI built around your model, data, and rules.
Unified Customer Signals
One trusted data foundation for real-time personalization at scale.
Omnichannel Execution
Manage campaigns, journeys, and real-time offers from one workspace across every channel.
What Our Customers Say
HCL Unica helped MACIF shift from mass campaigns to real-time, member-first journeys, lifting engagement and cutting unsubscribes with privacy-focused messaging. We chose Unica because it was a solution that allowed us to adapt to users, not the other way around.”
— Thomas Ricoux, Marketing Automation Lead, MACIF
There’s been a 3X boost in offer response rates thanks to enhanced targeting based on the customer behavior models we use. It only took us six months to get a return on our investment with Unica Interact.”
- Ali Kazerani, Senior Manager of Marketing Strategy of BMO Enterprise Marketing Group
Frequently Asked Questions
What is HCL Unica+ Journey?
HCL Unica+ Journey is a customer journey orchestration solution for designing and optimizing omnichannel customer journeys.
How does HCL Unica+ Journey support journey orchestration?
It helps teams build, manage, and improve customer journeys across channels from one journey orchestration platform.
How does AI journey creation help marketers?
AI journey creation helps teams turn a journey goal into a multi-channel journey canvas faster.
What will I see in the Journey demo?
You’ll get a guided overview of how HCL Unica+ Journey supports customer journey design, orchestration, and optimization.
Who should request a Journey demo?
Journey managers, lifecycle marketers, CRM teams, and customer experience leaders.
