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A leading engine manufacturing and services company reduces server provisioning time substantially

What we achieved

Enhanced

customer experience
Improved

asset utilization
100%

automated server deployment

To who

Industry Manufacturing
Products: HCL MyCloud
Region Global

Overview

Part 1
Challenge

The client battled with decreased manufacturing productivity and elevated chances of errors due to a significant dependency on manual operational procedures.
Part 2
Solution

The client works in a highly demanding landscape.
Part 3
Results

Significant reduction in server provisioning time from 21 days to 4 hours.

The Challenge

The client battled with decreased manufacturing productivity and elevated chances of errors due to a significant dependency on manual operational procedures. To improve workflow agility, the data center required a complete overhaul. The client faced the following challenges:

Inefficient datacenters generating a significant carbon footprint on the environment
Failure to utilize the five data centers to their full potential as they operated in silos
Significant reliance on unstructured and manual processes resulted in the failure to enable the existing “as-a-service” model for multiple IT infrastructure projects
Inability to focus on organizational strategy including customer experience and global markets, due to the slow pace of IT adoption
Slow and error-prone manual IT asset provisioning process resulting in reduced operational efficiency of IT employees and business users

The Solution

The client works in a highly demanding landscape. To gain a competitive edge and hold on to its position in the market, the client required complete visibility of the organizational cloud environment. HCL MyCloud was implemented to manage the client’s cloud environment, reduce server provisioning time, and boost operational efficiency.

The Results

With MyCloud implementation, the client unlocked the following benefits:

Significant reduction in server provisioning time from 21 days to 4 hours
Access to digital business-IT interface to plan, provision, customize, and de-provision resources for the ease of users
Enhanced customer experience and reduced manual efforts
Improved asset utilization
100% automated server deployment for agile workflow

About the company

The client is a Fortune 500 US-based company that manufactures and services engines and related equipment, including filtration and power-generation products. With over USD 20 billion of revenue, this engine manufacturing company also designs and distributes its products to over 190 countries.

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