What is Software Asset Management?


Software Asset Management (SAM) is the process of tracking, managing, and optimizing software licenses across an organization. It ensures compliance with vendor agreements, minimizes costs, and provides visibility into software usage. SAM involves maintaining an accurate inventory of installed applications, identifying where and how they are used, and generating detailed analytics for better decision-making.


HCL BigFix for SaaS Management

HCL BigFix for SaaS Management

HCL BigFix for SaaS Management

For organizations relying heavily on SaaS applications, HCL BigFix SaaS Management takes SaaS governance, procurement and management to the next level.

  • Cut SaaS costs by up to 30%: Identify and eliminate unused licenses, ensuring you're only paying for what you need.
  • Reduce IT workload by over 40%: Automate SaaS access management—freeing up hundreds of hours spent on manual provisioning and deprovisioning.
  • Eliminate shadow IT and strengthen security: Reduce unauthorized SaaS usage by 70% and prevent compliance violations and security risks.
  • Save 10-30% on renewals: Leverage automated insights and industry benchmarks for smarter SaaS negotiations.
  • Accelerate onboarding by 40%: Automate provisioning and ensure new hires get the right tools from day one.

Capabilities

BigFix-Discover Assets

Discover Assets

Our Software Asset Management solution automates the process of discovery, providing you with an up-to-date inventory of software both on-prem and SaaS. Whether it's desktops, laptops, servers, virtual machines, containers or Kubernetes clusters, we've got you covered.

With our advanced features, you can accurately find and track a wide range of software products and their versions. Our solution supports multiple forms of discovery including Software Identification Catalog (ISO 19770 enabled), customized template signatures, hundreds of dedicated SaaS connectors, browser extensions and more.

BigFix-Report on Software and Hardware

Report on Software and Hardware

Gain visibility and control over your asset inventory with our dedicated software and hardware reports. Our powerful solution provides you with complete insights into your assets, enabling you to effectively manage your IT estate as well as to make informed decisions around your software needs. Our UI empowers users to exercise complete control over the reports meaning you have the freedom to select and arrange all the columns (no matter if it’s hardware or software) as per your specific preferences. With HCL BigFix, you can finally say goodbye to merging data in Excel.

Track Software Assets

Track Software Consumption

Track software usage for both on-premises and SaaS applications and gain valuable insights into software utilization within your organization. With a comprehensive on-premises catalog and 500+ dedicated SaaS connectors, you can access deep usage data, identify underutilized titles, and optimize software spending. Maximize your Software ROI and determine what brings the most value with HCL BigFix.

BigFix-Manage Software Licenses

Manage Software Licenses

HCL BigFix frees up your time for what truly matters, reducing the manual effort involved in software asset management. Harness AI to automatically scan purchase documents, extract key data, and seamlessly integrate it into your system. Stay ahead of renewal deadlines with automated reminders, ensuring you never miss an important update. Leverage our ELP reporting to gain full visibility into your software usage, easily reconciling purchased vs. consumed licenses. By maintaining the right software balance, you can eliminate unnecessary costs, reduce compliance risks, and optimize your IT investments with confidence.

BigFix-Improve Security

Improve Security

HCL BigFix merges the world of Software Asset Management and Security together. Detect threats early with EOS reporting, enforce compliance policies, and monitor for blocklisted or high-risk software to reduce vulnerabilities. Automate access provisioning and deprovisioning to ensure only authorized users have access to critical applications. Gain full visibility into your software landscape and take proactive action with patching, removal, or mitigation controls to keep your enterprise protected.

How to be a Successful Software Asset Manager  Banner

Analyst Recognition

HCLSoftware has been recognized in the 2024 Gartner® Market Guide for Software Asset Management (SAM) Tools.

BigFix-Analyst Recognition

Answers to Common Questions

What is a perpetual license?

Perpetual licenses grant the right to use a specific version of the software indefinitely. Once acquired, the organization can use the software for as long as they wish without additional fees. However, perpetual licenses might come with limited support and maintenance, and software updates may require additional costs. It is crucial for SAM professionals to track perpetual license entitlements and ensure that software usage complies with the agreed-upon terms to avoid any compliance issues.

What is a subscription license?

Subscription licenses provide access to software for a fixed period, typically on a monthly or annual basis. These licenses offer more flexibility, as organizations can adjust their software usage according to their needs. However, it's essential to monitor subscription license usage carefully and renew or terminate licenses as required to prevent unnecessary costs or non-compliance due to expired subscriptions.

What is cloud-based license?

Cloud-based licenses, also known as Software-as-a-Service (SaaS) licenses, enable users to access software applications hosted in the cloud. These licenses often have a pay-as-you-go or subscription-based pricing model. SAM professionals must closely monitor cloud-based license usage and consider factors such as data privacy, security, and access rights to ensure compliance with vendor agreements and data governance policies.

Understanding the differences between these license types is crucial for making informed decisions during the software procurement process. SAM experts should assess the organization's needs, budget constraints, and future growth plans to determine the most suitable license type for each software application. Additionally, tracking license usage regularly and comparing it against the purchased entitlements ensures compliance and avoids potential risks associated with software audits.

What is the difference between Virtual and Physical License Model?

Software Publishers offer different license models, each having its own benefits and drawbacks. Understanding them can help with over-licensing.

The Virtual and Physical license model is a critical consideration for organizations running virtualized environments. In this model, organizations pay for software licenses based on either virtual machines (VMs) or the number of physical processors or cores on which the software is deployed.

For virtual environments, SAM professionals must ensure that all VMs are adequately licensed to prevent compliance issues. Overlooking virtual instances could lead to under-licensing, exposing the organization to risks during vendor audits. Conversely, licensing more VMs than necessary results in over-licensing, incurring unnecessary costs.

In contrast, physical licensing involves counting the number of physical processors or cores in the server hosting the software. SAM experts must accurately track and report the physical hardware inventory to ensure compliance and cost optimization. Properly managing this license model ensures the organization only pays for the actual hardware capacity utilized.

What is Full Capacity and Subcapacity Licensing?

IBM offers two licensing models, Full Capacity and Subcapacity, which apply to software products in their portfolio. Full Capacity licensing requires licensing all physical processors or cores on a server, irrespective of actual utilization. This straightforward model simplifies licensing management but might lead to over-licensing if servers run at lower utilization levels.

Subcapacity licensing, on the other hand, allows organizations to license only the actual processing capacity used on a server. It is particularly beneficial in virtualized environments where not all physical cores are fully utilized. To leverage Subcapacity licensing, organizations must accurately measure and report usage using IBM's approved tools. This model helps optimize licensing costs and promotes efficient resource allocation.

Read more about HCL BigFix certification for IBM: https://public.dhe.ibm.com/software/passportadvantage/SubCapacity/BFI_and_HCL_FAQ.pdf